Frequently asked questions

Everything you need to be properly online: a custom-designed site, domain setup, hosting, and an ongoing care plan that covers updates, security, and backups. You won't need to buy anything else or talk to anyone else.

You do. It's your site, your domain, and your content. We just make sure it stays fast, secure, and up to date.

Most sites go live within a few weeks of our first chat. Bigger custom jobs take a bit longer — we'll give you a straight answer on timing at the kōrero stage, and we stick to it.

We fix it. Monitoring, updates, and backups run constantly, so most problems are sorted before you'd even notice them. And if you spot something off, that's exactly what the care plan is for — flick us a message and it becomes our job.

None whatsoever. If you can send a text message, you've got all the technical ability required. Everything behind the scenes is handled by us — that's rather the point.

Yes. Want to change your hours, add photos, or pop a special on the front page? We'll show you how, and it's genuinely easy. Prefer not to touch it? Send us the change and we'll handle it under your care plan.

Hosting, security updates, software updates, regular backups, and small content changes. Think of it like a WOF and service rolled into one — your site stays roadworthy without you lifting a finger.

Flick us a message through the contact page and we'll sort a time for a free kōrero. Ten minutes on the phone, no jargon, no obligation — then we'll tell you honestly whether we're a good fit.