Contact us through the enquiry page, or by phone or email.
2Arrange the service
Give at least 24 hours notice if an appointment needs to change.
3Have the unit serviced
A full interior and exterior service takes about 45 minutes to an hour.
How we clean your heat pump.
A coil and duct disinfectant with a long lasting pleasant smell, then a powerful but safe steam clean that works like a gentle water blaster. We finish with a thorough flush. Filters are cleaned with an air filter cleaner, so your heat pump is left smelling fresh.
Indoor unit
Check operating temperature and airflow before and after the service.
Remove the filters, spray them with a degreaser that kills bacteria and fungi, then scrub them clean.
Spray degreaser on the coils and fan motor, then steam the tight spots to clear fungi and bacteria. Dirt drops into a catch bag and runs into a bucket.
Clear fine dust in and around the unit.
Change remote batteries when they need it.
Outdoor unit
Apply cleaning solution to the fins and coil.
Clear foliage from around the outdoor unit.
Check the fan blades.
Test and check noise levels.
Check for vermin around the unit.
45 minutes to 1 hourTypical full service time
All makes and modelsInterior and exterior servicing
Annual servicingRecommended by us
From our customers
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FAQ
How often should a heat pump be serviced?
Annual servicing is recommended.
How long does a full service take?
A full service takes about 45 minutes to an hour.
What does the service cover?
Interior and exterior servicing is available for all makes and models.
What can cleaning remove?
The service removes dirt, dust, mould, bacteria, insects and vermin.
What is the cancellation policy?
Cancellations need to be made at least 24 hours before the appointment or a cancellation fee applies.
